The drop-ins are designed to help ESRA clients with practical issues that they be having with their benefits, housing and mental health. Experts in each of these areas come to ESRA regularly to make it easier for clients to engage with these services. Speak to Ali on reception to book a place on any of the three drop-ins.

I had some questions a few weeks ago and Sam from Southdown had all the answers. 

Southdown drop-in

Are you feeling isolated? Do you need support with housing? Trouble with finances and debts? Anything else that affects your wellbeing?

Come and chat to Sam in the ESRA cafe on Thursday mornings. Book with Ali on reception ahead of time.

DWP drop-in

Do you have any questions or problems with your Universal Credit. Do you need help with any other benefits?

Gemma from DWP is at the ESRA cafe once a month to help you. Book with Ali on reception ahead of time.

Other drop-ins

From time to time we will offer drop-in services aimed at improving the wellbeing of our clients. In recent months we have had One You come and do free health checks. They have also helped our clients with smoking cessation programmes.

Homeworks sometimes meet with clients at ESRA to help with housing concerns and practicalities. We will update this page once more have been scheduled.

Where are the drop-ins held?


5 Harold Road


TN34 1JA